Q. Do you use name brand
products for your party favors?
A. Absolutely. We use 1.55 oz Hershey bars,
assorted Hershey miniatures, individually wrapped
Life/Breathsavers for our mintbooks, Life/ Breathsavers
rolls, and Jolly Rancher lollipops. We also natural
spirng bottled water and will make water bottle labels
to fit many major brands of water if available.
Q. Is the chocolate
included with in the price of the wrapper?
A. Young Creations provides two options. You can
purchase the wrappers alone or with the candy. We
find it more cost effective for you the customer to
purchase your own candy. We will provide it upon request.
Q. Can I include a photo
in my creation?
A. Certainly. We suggest you use a clear close up
photo for your creation. You can even include a company
logo if you so desire. If you are
going to email us the photo for best results, it must
be scanned at least 300 dpi (dots per inch).
Please be aware: We can not use a professional
photograph unless we have written permission from
the photographer. Please provide this written consent
on the photographer's letterhead upon placing your
order with us.
Q. Can you create a
wrapper using copyrighted products?
A. Copyrighted characters such as Elmo® (© 2005 Sesame
Workshop®, all rights reserved) and Barbie® (© 2002
Mattel, Inc. all rights reserved), are property of
their respective owners. Therefore, we can not create
wrappers with the actual characters. However, we can
create wrappers to fit with your theme and colors
of your event.
Q. Do you color match?
A. We always try our best to print colors the way
you see them on the screen. However, because monitors
display colors in RGB (Red, Green, Blue), and printers
print using CYMK (Cyan, Yellow, Magenta, Black), there
will always be variations in color. We make every
effort to match colors as close as possible. Please
feel free to mail us a swatch of fabric, invitation
paper, ribbon, or anything with your specific color
so that we can match your order as close as possible.
Please understand that this will lengthen the order
processing time. But, we will gladly accommodate your
request.
Q. What form of payment
do you accept?
A. We accept Personal Checks and Money Orders by
mail and PayPal by Internet. PayPal accepts Visa,
Mastercard, Discover, American Express and eCheck.
Personal checks require an additional 5-7 business
days to clear. There is a $30.00 fee for returned
checks. All payments must be in US funds.
Please send check or money order payments to: Young
Creations, P.O. Box 14143, Merrillville, IN 46410.
Paypal email address: ysdyoung@yahoo.com
Q. Do you charge sales
tax?
A. Only Indiana residence are charged 6% sales tax.
Q. Can I make changes
to a design?
A.Yes, most designs can be personalized by changing
colors to coordinate with your event. You can change
the font and/or font color, and add and/or change
the special message to suit your needs. For example,
if you like the font on one item and the special message
on another, please indicate the changes in your request,
and we will accommodate your request(s).
Q. What if I don't
see a design that fits my occassion?
A. We would love to create a custom product for you.
A custom product is one that is not shown on our website
and must be created "from scratch." To create
a product to your specifications, the design process
can take from 2 days to 2 weeks. Please contact us
by phone or e-mail about your custom design idea.
We will contact you by phone or e-mail to review your
request. We will send you a proof of your wrapper
before we print. When reviewing the proof, please
check all words and dates. Once approved, the wrappers
will be printed. We request a $25 deposit before we
begin designing your custom wrapper. The $25 deposit
will be credited toward your final total.
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